Place: Mumbai

Publisher: Xavier Institute of Communications and Lok Hith

Year: 0

Pages: 60

Subject: Bombay/ Mumbai

Sub-Subject: Bombay

Keyword: Mumbai Citizen’s, Passport, Guideline

Classification: 5

Shelf: C5R1

Accession No: B790

Contents: Publishers’ Notes Corruption Index Corruption Combat Consumer Rights Redressal Guidelines Civic Sense How to Raise Your Voice Advertising Airlines & Airports Automobiles Banking Bureau of Indian Standards Civic Services Collector’s Office Consumer Guidance Organisations Council for Fair Business Practices Consumer Courts Customs Dairy (Aarey) Products Electricity Food and Drugs Health and Safety Housing Income Tax Investments Insurance Passports Police Pollution Control Posts and Telegraph Public Transport Railways Rationing Telephones Weights, Measures and Packed Commodities Acknowledgements

Abstract: The “Mumbai Citizen’s Passport: How to Raise Your Voice and Find Redress” is a guide for Mumbai residents to address grievances and navigate civic and consumer rights. It covers sectors such as corruption combat, consumer protection, and public services. The document empowers citizens with information on raising concerns in areas like airlines, automobiles, health, housing, and taxation. It highlights key organizations like Consumer Courts and the Bureau of Indian Standards that assist in securing redress. The guide also offers practical steps for addressing issues with essential services, emphasizing civic sense, consumer awareness, and holding authorities accountable.