Author: Bondre Shobha

Place: New Delhi

Publisher: Westland Ltd

Year: 2013

Pages: 185

ISBN: 978-93-82618-23-2

Source: Purchased

Subject: Bombay/ Mumbai

Sub-Subject: Bombay

Keyword: Mumbai Dabbawalla

Shelf: C5R5

Accession No: B1044

Contents: 1- London Beckons 2- Champagne and Peanut Chutney! 3- ‘NMTBSA’ an Impressive Organisation 4- From ‘Bhonawala’ to ‘Dabbawala’ 5- Learning the ‘ABCD’ of English and of Business 6- To Deal or Not to Deal with Haji Mastan? That Was the Question! 7- My College Days 8- A New Beginning 9- The First Step Towards Modernisation 10- My Childhood Days 11- My Father’s Wedding 12- The Dream That Never Came True 13- An Irreparable Loss 14- Head of the Family-A Difficult Role 15- From the Courtroom to the Fields 16- Back to My Root 17- A New Campaign for Survival 18- Reorienting Ourselves 19- Now Everyone Is an Owner 20- The Mystery of the Six Sigma 21- What Is the Six Sigma? 22- Prince Charles Meets the Dabbawalas 23- Management Guru Number 1 24- Disputes, Fights and Other Problems 25- And the Credit for the Success Goes to … 26- The Uncommon Saga of the Common Man

Abstract: *Mumbai’s Dabbawala: The Uncommon Story of the Common Man* explores the evolution of Mumbai’s Dabbawala system, renowned for its precision in delivering home-cooked meals. Through personal anecdotes and professional milestones, the book highlights the challenges faced by the Dabbawalas, blending traditional values with modern business practices. The narrative covers key moments of transformation, including encounters with global figures, the introduction of Six Sigma, and efforts to modernize the system. It underscores the importance of teamwork, adaptability, and a collective mindset, making the story a compelling case study in efficiency, leadership, and community-driven success.