Author: Praja Foundation

Place: Mumbai

Publisher: Praja Foundation

Year: 2013

Pages: 19

Source: Received from Praja Foundation

Subject: Bombay/ Mumbai

Sub-Subject: Bombay

Keyword: Project of Mumbai

Classification: 360

Shelf: C5R4

Accession No: B1037

Contents: I- Praja II- Introduction to Project Performance III- Methodology IV- Results of the Survey V- Conclusion and Suggestions

Abstract: This report presents findings from Praja’s first citizen-led survey assessing BMC’s performance. It reveals gaps between civic services and public expectations across sectors like sanitation and healthcare. Using robust methodology, it reflects citizen feedback and offers actionable suggestions to improve governance, transparency, and service delivery in Mumbai.